Refund Policy
Data Deletion Request
At Airo Global, we strive to provide products and services that meet your expectations. If you are not completely satisfied, we offer a fair and transparent refund policy.
Eligibility for Refunds
Refunds may be granted under the following conditions:
- Products/Services Not Delivered:
- If the product or service was not delivered as promised, you may request a refund.
- Defective or Damaged Products:
- If you received a defective or damaged item, contact us within [timeframe, e.g., 14 days] for a replacement or refund.
- Service Dissatisfaction:
- For services, if the quality does not meet expectations, please provide details within [timeframe] to request a resolution or refund.
- Subscription Cancellations:
- Refunds for subscription cancellations are subject to terms outlined in the subscription agreement.
Non-Refundable Cases
Refunds may not be provided under the following conditions:
- Change of mind after purchase
- Misuse or damage caused by the user
- Requests made beyond the eligible refund period
How to Request a Refund
- Submit Your Request:
- Contact us at [email/phone] or through our refund request form.
- Provide your order number, receipt, and reason for the refund.
- Processing Timeline:
- Refund requests are reviewed within [timeframe, e.g., 7 business days].
- Approved refunds will be processed within [timeframe, e.g., 5-10 business days] to the original payment method.
- Shipping and Restocking:
- If returning a product, shipping costs and restocking fees (if applicable) may be deducted from the refund.
Contact Us
If you have questions about our refund policy or need assistance, please reach out:
Email: [email protected]
We value your trust and aim to resolve refund requests promptly and fairly.