Our Commitment to Your Privacy and Data Security

Effective 2025 May 05
Last updated 2025 May 05

1. INFORMATION WE COLLECT

When you purchase an item from our store, we collect personal details you provide such as your name, address, and email address to complete the transaction.

Additionally, when you browse our website, we automatically log your device’s IP address to gain insights into your browser and operating system for better user experience.

If you give us permission, we may also send you emails with store updates, new product announcements, and other related content

2. YOUR CONSENT

How do you get my consent?

By providing your personal data to complete transactions (placing orders, verifying payments, arranging deliveries, etc.), we consider that as your consent to use your data for those specific purposes

If we require your information for any other purpose, such as marketing, we will either ask you directly for permission or give you a chance to decline

How can you withdraw consent?

You can withdraw your consent at any point by reaching out to us via email at support@airoglobal.com or by mailing a written request to the address listed below.

Smart Business Center
Thapasya Building,
Infopark Phase 1,
Kakkanad, Kochi,
Kerala 682042, India

3. INFORMATION DISCLOSURE

We may disclose your personal data if legally required to do so, or if you breach our Terms of Service.

4. PAYMENT PROCESSING

Payments are securely processed via Razorpay. Rest assured, your credit card information is not saved by us or Razorpay at any stage of the transaction. All payment data is encrypted and processed in compliance with PCI-DSS standards.

We retain transaction-related data only as long as necessary to finalize your purchase, after which it is securely discarded.

Razorpay adheres to standards set by the PCI Security Standards Council, which includes leading brands such as Visa, MasterCard, American Express, and Discover. For details, refer to Razorpay’s terms at: https://razorpay.com

5. THIRD-PARTY SERVICES

Third-party providers used by us only access your information to perform the services we request.

However, providers like payment gateways may have their own policies regarding the information we are required to provide to them. We encourage you to read those policies for a clear understanding.

Some of these providers might be located in different jurisdictions. By using such services, your information may be subject to the laws of those jurisdictions.

Once you navigate away from our website—either through a redirect or external link—our Privacy Policy no longer applies. Please review the policies of those external sites.

6. DATA SECURITY

We follow industry-standard practices to safeguard your personal information from unauthorized access, misuse, or loss.

7. COOKIES

We use cookies solely to maintain your session on our website. These cookies do not personally identify you or track you on other sites.

8. AGE RESTRICTIONS

By using our site, you confirm that you are of legal age in your location or that you are the guardian of a minor and consent to their use of this site.

9. POLICY UPDATES

We reserve the right to revise this privacy policy whenever necessary, with changes taking effect upon publication. Changes become effective immediately upon posting. If there are significant changes, we will clearly indicate that updates have been made.

If our business is acquired or merged with another entity, your data may be transferred to the new organization so we can continue to serve you.

QUESTIONS OR REQUESTS

To access, correct, amend, or delete any personal data we hold, or if you have questions, contact our Privacy Officer at:

support@airoglobal.com
Mailing Address:
Privacy Compliance Officer
Smart Business Center
Thapasya Building
Infopark Phase 1
Kakkanad, Kochi
Kerala 682042, India